Request An Upgrade
Upgrade prices are available to customers who already own one or more sound banks that are included in a collection. If you’re missing any sound banks from your collection, use the form below to request an upgrade!
PLEASE NOTE: Due to the level of administration involved, upgrades will only be offered for the following Collections: Halcyon Collection, Fractal Collection, Radion Collection, Cinematic Collection, Effects Collection, Zebra Collection, U-he Collection, Pigments Collection, Omnisphere Collection, Premier Collection.
Terms & Conditions: Upgrades are calculated on the full price of the collection. For each product in the collection you own, you will qualify for a reduction in the price. You’ll be sent an upgrade code via email, which you will then need to apply at Checkout to receive the upgrade price. Once you’ve received the code, you’ll have 7 days to redeem it, otherwise you’ll need to put in another request.
While I endeavour to reply to any upgrade requests in a prompt manner, it can sometimes take me a while to respond. Please allow two working days. I check messages during office hours, Monday to Friday between 9am and 6pm GMT.